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HOTS Questions Class 12 Business Studies Chapter 12 - Consumer Protection
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ContributorAbhishek
PublishedUploaded on 3 Aug 2022
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About this Question Bank
HOTS Questions Class 12 Business Studies Chapter 12 - Consumer Protection is a question bank PDF for CBSE Class 12 Business Studies students, focused on the Consumer Protection chapter.
Topics in this chapter include:
- Consumer Awareness: Role of consumer organizations and Non-Governmental Organizations (NGOs)
- Consumer Protection Act, 2019: Scope, legal definitions of a Consumer, rights and responsibilities of consumers
- Consumer Protection: Concept and legal importance
- Redressal Machinery: Three-tier quasi-judicial machinery (District Commission, State Commission, National Commission); remedies available to consumers
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