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Business Studies Class 12 Notes Chapter 12 Consumer ProtectionNo record found

Uploaded by DILEEP Uploaded on 15 Nov 2022 709 views

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ContributorDILEEP
PublishedUploaded on 15 Nov 2022
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About this Revision Notes

Business Studies Class 12 Notes Chapter 12 Consumer ProtectionNo record found is a revision notes PDF for CBSE Class 12 Business Studies students, focused on the Consumer Protection chapter.

Topics in this chapter include:

  • Consumer Awareness: Role of consumer organizations and Non-Governmental Organizations (NGOs)
  • Consumer Protection Act, 2019: Scope, legal definitions of a Consumer, rights and responsibilities of consumers
  • Consumer Protection: Concept and legal importance
  • Redressal Machinery: Three-tier quasi-judicial machinery (District Commission, State Commission, National Commission); remedies available to consumers

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